Privacy Assured

Our Commitment to Your Privacy

DevTopsy prioritizes confidentiality and security of your data. We adhere strictly to all applicable laws and maintain transparent practices to protect your information.

2026-02-16
DevTopsy Pte Ltd
3 Second Hospital Avenue, Singapore, 168937
[email protected]

Fundamental Privacy Principles

Definitions

This section clarifies the terminology used throughout our privacy practices to foster clear understanding.

Personal Data means any information relating to an identified or identifiable individual, including names, contact details, and online identifiers.
Processing refers to any operation performed on personal data, such as collection, storage, use, or deletion.
User refers to any individual who interacts with the DevTopsy website or services, including visitors and clients.
Service encompasses all offerings and functionalities provided by DevTopsy through its digital platforms.
Cookies are small data files placed on a user’s device to enhance website performance and user experience.

Data Collection Practices

DevTopsy collects and manages data responsibly, ensuring transparency about the types of information gathered and the methods used.

Data We Collect

User-Provided Information

We collect the following types of data when provided directly by users:

  • Full name for identification purposes and communication.
  • Email address to facilitate service correspondence and notifications.
  • Company name and business details relevant to software development engagement.
  • Project specifications and requirements to tailor custom business solutions.
  • Feedback and inquiries to improve service delivery and user experience.
  • Billing and payment information necessary for processing transactions securely.

Automatically Collected Information

We may collect certain information automatically to optimize website functionality and security.

  • IP address to understand the user's location and prevent unauthorized access.
  • Browser type and version to ensure compatibility and display optimization.
  • Device information including operating system and hardware type for service customization.
  • Access times and duration to analyze usage patterns and improve website performance.
  • Referring website URLs to comprehend traffic sources and user interests.
  • Cookies and similar tracking technologies to personalize user experience and site analytics.

Data from Third Parties

In some cases, we receive data from trusted third parties to complement our services and comply with legal obligations.

  • Partners providing business information necessary for project development and coordination.
  • Payment processors handling transactional data securely on behalf of DevTopsy.
  • Analytics providers supplying aggregate and anonymized user behavior insights.

Use of Collected Data

Purposes for Data Processing

Data collected is utilized to support service functionality, enhance user engagement, and uphold legal compliance.

  • To customize and deliver tailored software development services fitting client needs.
  • To communicate effectively regarding project progress, updates, and support.
  • To process payments securely and manage billing information reliably.
  • To analyze usage trends and improve website features and service offerings.
  • To detect and prevent fraud, unauthorized access, and other security risks.
  • To comply with legal and regulatory requirements applicable in Singapore.
  • To respond to user inquiries and provide customer support as needed.
  • To maintain records and audit trails related to service agreements and interactions.

Legal Basis for Processing

DevTopsy processes personal data based on lawful grounds recognized under applicable data protection laws in Singapore.

Cookie Policy

Cookies and similar technologies are employed to facilitate an efficient and personalized user experience.

Our website uses session cookies, persistent cookies, and third-party cookies essential for analytics and marketing.

Cookies are categorized as necessary, preference, statistics, and marketing based on their purpose and duration.

Users can manage cookie preferences through their browser settings or via controls provided on our site.

Review our detailed Cookie Policy for comprehensive information on usage and controls.

Data Sharing Practices

DevTopsy shares personal data exclusively with authorized partners and service providers under strict confidentiality terms.

  • Collaboration with IT service vendors to deliver custom software solutions efficiently.
  • Engagement with payment gateways ensuring secure and compliant business transactions.
  • Sharing with analytics services to gather insights for service enhancements without disclosing personal identities.
  • Disclosures compelled by law enforcement or regulatory agencies under valid legal processes.
  • Authorized subcontractors involved in project execution following binding data protection agreements.
  • No sale or rental of personal data to third parties for marketing or advertising purposes.

International Data Transfers

DevTopsy occasionally transfers personal data across borders to trusted affiliates and third-party providers.

Such transfers are executed with appropriate safeguards, including standard contractual clauses and compliance with applicable data protection standards.

Data Storage and Security

Data Retention

Personal data is retained only as long as necessary to fulfill the purposes outlined or to comply with legal requirements.

User account data is preserved for the active lifetime of the user relationship and deleted thereafter upon request or inactivity.

Communication records, including messages and inquiries, are retained for a reasonable period to ensure service continuity and support purposes.

Access and activity logs are maintained for security auditing and troubleshooting and purged systematically.

Users may request deletion of their personal data at any time subject to applicable retention obligations and legal limits.

Security Measures

DevTopsy implements robust technical and organizational measures aimed at protecting personal data against unauthorized access, alteration, or destruction.

  • Use of encryption protocols such as TLS to secure data transmissions.
  • Regular security audits and monitoring of IT infrastructure to detect vulnerabilities promptly.
  • Access controls and authentication mechanisms limiting data handling to authorized personnel only.

User Rights

Individual Rights Regarding Personal Data

Users are entitled to exercise various rights to control their personal data as prescribed by Singapore’s Personal Data Protection Act and other relevant regulations.

  • Right to access copies of personal data held by DevTopsy.
  • Right to request correction of inaccurate or incomplete information.
  • Right to withdraw consent for processing where consent is the basis.
  • Right to request deletion or restriction of processing in specific circumstances.
  • Right to object to processing based on legitimate interests or direct marketing purposes.
  • Right to data portability where applicable, enabling transfer of personal data to other controllers.
  • Right to lodge complaints with appropriate supervisory authorities regarding data protection.
  • Rights related to automated decision-making or profiling impacting the user significantly.

Requesting Your Data Rights

To exercise any of these rights, please contact DevTopsy at the provided contact details with a clear description of your request.

[email protected]

DevTopsy endeavors to respond to data rights requests promptly, typically within 30 calendar days from receipt.

European GDPR Notice

Although primarily governed by Singapore law, DevTopsy respects GDPR principles for users located in the European Union.

  • Ensuring transparency and fairness in all data processing activities involving EU residents.
  • Applying appropriate safeguards for international data transfers originating from the EU.
  • Recognizing rights of data subjects including access, rectification, and erasure as specified under GDPR.
  • Maintaining a Data Protection Officer or point of contact to address GDPR-related inquiries.
  • We ensure that personal data is stored securely and only accessible to authorized personnel at DevTopsy.
  • Users have the right to request access, correction, or deletion of their personal information processed by DevTopsy.

For any concerns related to data protection, you may contact the Personal Data Protection Commission in Singapore.

Other Information Handling

Marketing Communications

DevTopsy may send you promotional materials related to our custom software solutions if you opt-in. You can manage your preferences at any time.

To stop receiving marketing communications, please use the unsubscribe link provided in each email or contact us directly.

Data Concerning Children

DevTopsy does not knowingly collect personal data from children below the age of 13 without parental consent.

Links to Third Parties

Our website may contain links to external sites. DevTopsy is not responsible for the privacy practices or content of these third-party websites.

Changes to This Policy

DevTopsy reserves the right to update our privacy policy to reflect changes in regulations or business practices. Updates will be posted on this page.